1. Introduction

Welcome to Moonlight Crystals! At Moonlight Crystals, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us. By using our website and services, you agree to the practices outlined in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Names, email addresses, phone numbers, and postal addresses provided when you place an order or contact us.
  • Payment Information: Credit/debit card details or other payment information used for purchases.
  • Website Usage Data: Information about how you use our website, such as your IP address, browser type, device information, pages visited, and time spent on each page.
  • Communication Data: Records of our communication with you, such as emails, chats, or customer support inquiries.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders and requests.
  • To provide customer support and respond to inquiries.
  • To improve our website and enhance your user experience.
  • To send you marketing and promotional materials if you have consented to receive them.
  • To comply with legal obligations and prevent fraud.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect website usage data and enhance your experience on our site. You can control and manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

5. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Third-Party Disclosures

We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These third parties are required to maintain the confidentiality and security of your information.

8. Your Rights

You have the right to access, correct, update, or delete your personal information at any time. If you would like to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on this page, and the updated version will be effective as of the last updated date indicated at the beginning of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the following details:

Moonlight Crystals
Address: [Your Address], Melbourne, Australia
Phone: 0466 692 007
Email: contact@moonlightcrystals.com.au